As our company, we know that the protection of your personal information is important and we take care that this information is processed responsibly and in accordance with the applicable data protection laws in all countries where our company operates. This privacy statement explains the general privacy practices of our company that apply to the personal information we obtain, use and share about our customers, suppliers and consumers and other persons involved in other organizations that have or intend to enter into a business relationship. It complements the SUTTEC privacy statement, which provides further information regarding online content, including recruitment. We may provide more or more specific information regarding the acquisition or use of personal information on websites or within a particular product or service. Below is a detailed description of how we access your personal information and how we use it.
Access to websites or other online services and their usage:
When you enter one of our websites or use an online service, we save the information required to provide you access, such as passwords, IP addresses, and browser settings, in order for the website to function and to comply with security and legal requirements for the operation of our site. We also collect information about the actions you take during your visit to personalize your website experience, such as saving your preferences and settings, and to collect statistics that will help us improve and further improve our websites, products and services.
Responding to your information, order or support request:
When you order a product, request support, or contact us (online or offline) in connection with an information request, we obtain the information necessary to fulfill your request, to provide you with access to products or services, to provide support and to contact you. We store such information for administrative purposes, to defend your rights and in accordance with our relationship with you. When you enter your name and contact information to be recorded in connection with such a request, the registration process can enable us to recognize you when you visit our websites.
Most of the information we obtain about you comes from our direct interactions with you (contact forms, e-mail correspondence and phone calls). We bring together personal information we obtain to develop aggregated analysis and business intelligence in line with business and marketing purposes. You can choose to receive information about products and services by email, phone, or mail, or to register for subscription. We may provide you with personalized information while you visit our websites or use our services.
You can request access to, delete, update or correct your personal information. You also have the right to refuse direct marketing. You can start the request process via e-mail. You may also have additional rights under applicable local laws for processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”) and your personal information is processed based on legitimate interests, you have the right to object to the processing based on your particular situation. Within the scope of GVKY, you may also have the right to request the deletion or restriction of your personal information and to request its transfer. If you think that we do not process your personal information in accordance with applicable data protection laws, you can file a complaint via our contact page.